Articulate E-Learning Software, Technical Support

Dallas, Texas 0 comments
Not resolved

Company Stated that the software "Presenter", "Engage", & "Quiz maker" was compatible with Microsoft Vista, before I upgraded my software from windows XP to Vista. However, I have not been able to get the software to work on this platform, even after uninstalling & reinstalling the software.

The software worked fine with microsoft XP. Technical support is only available through email, only during the business week. Technical support has not been able to resolve any of these issues, & the company just gives me the run around.

I'm very displeased with the customer service, and would not recommend these products to anyone.

Review about: Windows Xp.

Monetary Loss: $1000.

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